Answer the DM with what you actually have

Yunify puts every message, every customer's history and your live stock on one screen, and writes the reply from your own catalogue. Selling on Shopify? It connects, so your storefront orders land here too.

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The orders queue: thirty-four orders filtered by status, each with its customer, total and fulfilment state

Yunify's shared inbox on a phone: nine client threads with the two unread ones highlighted, VIP badges on the regulars

Instagram DMsAnswer with what is actually in stock, without leaving the thread.See how it works →Orders & inventoryEvery channel into one queue. Stock counted per variant.See how it works →

The parts of the day nobody should be doing twice

Someone asks if the black one is left. You go and count.
The answer is in the thread, taken from your own stock.
Thirty DMs open, and the ones worth money are buried.
Unread ones marked, each already matched to who sent it.
A repeat buyer writes and nobody remembers her size.
Her sizes and her last orders open with the thread.
The order gets typed into a spreadsheet, then into the books.
It lands as an order once, and QuickBooks stays in step.

The messages and the stock are the same system

Most tools answer the DM without knowing what is in stock, or track stock without touching the DM. Yunify is one system: the reply is written from the same catalogue your orders draw down, and an order taken in a thread is already in the queue.

The product catalogue: one row per variant with colour, size, barcode, and separate on-hand, on-sale, on-PO and net-available counts — Stock counted per variant, not per style.

We set it up with you, and the first 3 months are free

Not a signup form and a help centre. We load your catalogue, connect your Instagram, and stay on the call until the first replies are going out — included, however many styles you carry.

Setup done with you, not handed over as a checklist
3 months free before anything is billed
Up to 10 accounts for your team, included
Nothing to install — it runs in the browser and we put it on your phone's home screen during setup
Cancel whenever — there is no contract to get out of
Your data is yours: ask and we hand it over, in full
You talk to the person who writes the code, so a fix or a change you need is days, not a roadmap

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What we do

Orders and inventory

Import orders from spreadsheets, email, and connected storefronts, then track stock across locations as they are fulfilled.

Warehouse verification

Photo-based counting and barcode scanning confirm what actually shipped before an order leaves the building.

Delivery routing

Multi-stop, multi-driver routes with GPS tracking and proof of delivery.

Accounting sync

Two-way QuickBooks Desktop sync keeps customers, products, invoices, and bills aligned without re-keying.

Client messaging

Boutique staff read and answer their store's Instagram direct messages and story replies inside Yunify, next to the client's purchase history, sizes, and preferences.

Instagram integration

Merchants who sell through Instagram run those conversations from Yunify instead of switching between the app and their back office.

A merchant connects their own Instagram professional account from Yunify's settings, and can disconnect it at any time.
Direct messages and story replies from that account arrive in a shared inbox, matched to the client record they belong to.
Staff reply from Yunify. Yunify suggests draft replies and finds matching products from the merchant's own catalogue; a person sends every message.
A reply can carry a lookbook or booking link, so the customer can browse the merchant's stock or book a fitting.

Permissions we ask Instagram for

Account identity: Reads the connected account's username and profile picture, so staff can see which account they are replying from.; instagram_business_basic
Messages: Reads the direct messages and story replies customers send to the connected account, and sends the merchant's replies back. Yunify only ever replies to someone who messaged the merchant first — it never opens a conversation. Replies go out inside the 24-hour window Instagram allows after a customer's own message; where a merchant has Instagram's human-agent allowance, a reply written by a person at the shop may go out up to 7 days after that message, and never later.; instagram_business_manage_messages
Story publishingoptional: Publishes a look's cover photo to the connected account's story when a merchant chooses to share it. Requested only for merchants who turn story publishing on.; instagram_business_content_publish

Details of what is stored, and for how long, are in our Privacy Policy.

Business details

Legal name: Yunify, LLC
Email: yun@y-unify.com